Privacy Policy

Privacy Policy for Swanage Pet Services

Effective Date: 19/03/2025

At Swanage Pet Services we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. By using our website or services, you consent to the practices described in this Privacy Policy.

A. Personal Information:
When you book services, sign up for newsletters, or contact us directly, we may collect personal information including, but not limited to:

• Your name
• Email address
• Phone number
• Address (for scheduling purposes)
• Payment information (if applicable)

B. Pet Information:
In order to provide the best care for your pets, we may collect information about your pet(s), including:

• Pet name
• Breed
• Age
• Medical history
• Special care instructions (such as allergies, dietary restrictions, etc.)

C. Automatically Collected Data:
When you visit our website, we may automatically collect certain information through cookies and similar tracking technologies. This may include:

• IP address
• Browser type
• Device type
• Date and time of visit
• Pages visited

We use the information we collect to:

• Provide our dog walking and pet sitting services
• Communicate with you regarding appointments, promotions, and inquiries
• Process payments and manage billing if applicable
• Improve our website and services
• Comply with legal obligations

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers and business partners who assist us in operating our website or providing our services (e.g., payment processors, booking platforms)
• When required by law or in response to legal requests (e.g., subpoenas, court orders)
• In the event of a merger, acquisition, or sale of assets

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

We use cookies and similar technologies to enhance your experience on our website, analyse traffic, and offer personalized content. You can choose to disable cookies in your browser settings, but please note that doing so may affect your ability to use some features of our website.

Depending on your location, you may have certain rights regarding your personal data, such as:

• The right to access your personal information
• The right to correct or update inaccurate information
• The right to delete your personal information (with some exceptions)
• The right to opt-out of marketing communications

To exercise any of these rights, please contact us at [email address or contact form].

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Swanage Pet Services
Email: swanagepetservices@hotmail.com
Phone: 07436873292